Returns & Exchanges
At Allertons, we want you to be completely satisfied with your beauty and grooming purchases. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization code.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals remain intact, and include a note with your authorization code inside the box.
Ship to Allertons
Affix the provided return shipping label or send the package via a tracked courier service to our central warehouse address.
Receive Your Refund
Once our specialists inspect the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing